Support

Frequently Asked Questions

Everything you need to know about Long or Short. Still have questions? Reach out on our social channels.

General

What is Long or Short?

Long or Short is a skill-based crypto prediction game on Solana. You watch a live price chart and predict whether the price will go up (Long) or down (Short) within 30 seconds.

Who built this game?

Long or Short is built by Long Or Short Tech, an independent team of crypto and game enthusiasts. The project is currently in its demo phase (Q1 2026) with a token launch planned for Q2 2026.

Is this gambling?

No. Long or Short is a skill-based prediction game. Your success depends on your ability to read market momentum, not on pure chance. During the current demo phase, no real money is involved at all.

How to Play

How does a round work?

Each round lasts 30 seconds. The first 10 seconds are the betting window — you pick Long or Short. The remaining 20 seconds let the chart settle. At second 30, the round closes and settles instantly.

How do I win?

At the start of each round, the current price is recorded as the reference price. When the round closes:

  • Price is higher → Long wins
  • Price is lower → Short wins
  • Price is exactly the same → Tie (bet refunded)
Why do I get different odds each round?

Odds are dynamic and reflect true market probability. They adjust based on:

  • Price momentum over the last 60 seconds
  • How far the price has moved from the reference
  • Time remaining in the round

Following the trend pays less. Going against the trend pays more. Odds range from 1.03x to 15x per side.

Which markets can I play?

Three markets are currently supported: SOL/USDT, ETH/USDT, and BNB/USDT. More pairs may be added in future updates.

Wallet & Login

Which wallet do I need?

You need a Solana wallet. We currently support Phantom — the most popular Solana wallet. You can install it from phantom.app.

Do I need to create an account?

No email, no password, no registration. Just connect your Phantom wallet and you are in. Your wallet address becomes your account.

Why do I need to sign a message?

Signing a message proves you own the wallet, without revealing your private key. It is free — no blockchain transaction, no gas fee. The message you sign is just a unique string generated by our server.

Why do I have to sign again every time?

We do not store your signature or create persistent sessions, for security reasons. Every time you start a new session (like opening the game after closing your browser), Phantom will ask you to sign again. It is free and takes 2 seconds.

Can I change my username?

Currently, usernames are permanent once set. Choose wisely! We may add a rename feature in the future.

Demo & Balance

Is this free to play?

Yes. The current phase is 100% free. You start with a demo balance of $1,000. No real money, no deposit, no purchase required.

What if I lose all my balance?

If your balance drops below $100, it will automatically be reset to $1,000. This happens every 3 hours, so you are never stuck without funds.

Does the balance reset every week?

Yes. Every 7 days, all balances reset to $1,000 and the leaderboard starts fresh. This keeps the competition fair and gives everyone a chance to climb.

Can I withdraw my demo balance?

No. Demo balance is fictional and has no monetary value. It cannot be withdrawn, traded, or transferred.

$LOS Token

What is $LOS?

$LOS is the native utility token of Long or Short. It will be used for wagering, payouts, and leaderboard prizes.

When does $LOS launch?

Q2 2026 on Pump.fun. The game will remain in demo mode during Q2, but a competitive leaderboard with SOL giveaways will go live.

When can I bet with $LOS?

Real wagering with $LOS is planned for Q3 2026. Until then, the game continues in demo mode with fictional balance.

Is there a presale or private sale?

No. $LOS will launch via a fair launch on Pump.fun. No presale, no private allocation, no team allocation, no vesting.

Leaderboard

How do I qualify for the leaderboard?

You need to complete a minimum of 10 rounds (bets). Once you have played 10 rounds, your balance will automatically appear in the ranking.

How are players ranked?

By balance — the more demo money you have, the higher your rank. Only the top 25 players are displayed.

When does the leaderboard reset?

Every 7 days. When the season resets, all balances go back to $1,000 and the leaderboard clears. Top players during each season win SOL prizes.

Technical

Can I play on my phone?

Yes. The game is fully responsive and works on mobile browsers. For the best experience, install the Phantom mobile app and use its built-in browser to open longorshort.tech.

Which browsers are supported?

Any modern browser: Chrome, Firefox, Safari, Edge, Brave. For desktop, make sure you have the Phantom extension installed.

Where does the price data come from?

All prices are streamed live from Binance's public WebSocket feed. Same data you would see on Binance's own charts.

Security

Do you ever access my private key or seed phrase?

Never. Your private key and seed phrase never leave your Phantom wallet. We only see your public wallet address, which is public information anyway.

Can you move funds from my wallet?

No. Every transaction (including future $LOS payments) requires your explicit approval in Phantom. We cannot initiate any transfer without your confirmation.

What data do you collect?

Only what is needed to run the game: your wallet address, username, and game history. See our Privacy Policy for details.

Support

How do I report a bug or ask a question?

Reach out to us on X (Twitter). We check messages daily. For community discussion, follow us for updates.

Where can I follow project updates?

Follow us on X — link is in the navbar and footer. All major announcements, roadmap updates, and giveaways are posted there first.